Privacy Policy

Last updated: August 23, 2026

At Fyneshyt, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, create an account, place an order, or contact our customer support team.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

Depending on how you use our website, we may collect:

• Contact information: Name, email address, phone number and address.
• Order information: Billing address, shipping address, products purchased, order details and payment status.
• Account information: Information associated with your Fyneshyt customer account.
• Customer support information: Information you provide when contacting us about an order, return, exchange or other enquiry.
• Technical information: IP address, browser type, device information and information about how you interact with our website.
• Cookie information: Information collected through cookies and similar technologies.

We do not need or intend to collect unnecessary sensitive personal information.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders.
• Process payments and confirm transactions.
• Arrange shipping and delivery.
• Handle returns, exchanges and refunds.
• Provide customer support.
• Send important order and account notifications.
• Improve our website, products and customer experience.
• Detect and prevent fraud, misuse and security issues.
• Comply with applicable laws and legal requirements.
• Send promotional communications where permitted and where you have provided the appropriate consent.

3. Payments

Payments may be processed through secure third-party payment providers.

Fyneshyt does not intentionally store your complete credit or debit card details on our own systems. Payment information is handled by the relevant payment provider according to its security and privacy practices.

4. Service Providers

We may work with trusted third-party service providers to operate our website and fulfil your orders. These may include:

• Payment processors
• Shipping and logistics partners
• Customer support providers
• Website, analytics and technology providers
• Cloud and infrastructure providers

These service providers may process personal information only as reasonably necessary to provide their services, fulfil orders, maintain our website, or comply with applicable legal requirements.

5. Cookies

Our website uses cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your shopping experience.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

For information about Shopify's use of cookies, you can review Shopify's applicable privacy and cookie information.

6. Marketing Communications

If you subscribe to our marketing communications or otherwise provide the required consent, we may contact you about Fyneshyt products, offers and updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.

We may still send necessary non-promotional communications, such as order confirmations, shipping updates and other transaction-related messages.

7. Sharing Your Information

We do not sell your personal information for money.

We may disclose information when necessary to:

• Fulfil your orders.
• Process payments.
• Deliver products.
• Provide customer support.
• Operate and improve our website.
• Prevent fraud or security threats.
• Comply with applicable laws or lawful requests.
• Protect the rights, property and safety of Fyneshyt, our customers or others.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information.

However, no online system or method of transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes and complying with legal requirements.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing certain requests.

11. Third-Party Links

Our website may contain links to third-party websites or services.

Fyneshyt is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us:

Fyneshyt
Email: hey.fyneshyt@gmail.com
Phone: 07392746311