Returns & Exchange Policy

Return Policy

Return timeframe: Returns are accepted within 7 days of delivery for orders placed outside sale periods.
Condition: Items must be in their original, unwashed condition with all tags attached.
Return refusals: We reserve the right to decline returns if an item has been used, washed, damaged, or otherwise spoiled, unless the item arrived damaged or defective.
Defective products: If you receive a defective product, please contact us with clear photos and an unboxing video. Our Customer Experience Team will review the issue and assist you.

Shipping charges: Shipping charges are non-refundable for both COD and prepaid orders.
Refund method: Approved refunds will be issued as Fyneshyt Wallet credits.

Exchange timeframe: Exchanges are accepted within 7 days of delivery for orders placed outside sale periods.
Higher-priced replacement: If the replacement product costs more than the original product, the price difference must be paid through a prepaid payment method.
Lower-priced replacement: If the replacement product costs less than the original product, the remaining balance will be issued as Fyneshyt Wallet credit.
If the requested replacement product is unavailable, the eligible product amount will be refunded as Fyneshyt Wallet credit.

Submit your return or exchange request through the Fyneshyt website.
Our Customer Experience Team will review the request.
Requests are typically reviewed within 48 hours.
Reverse pickup will be arranged only after the request has been approved.
Please package the item securely and in the same condition in which it was delivered.

Orders can be cancelled only until they are dispatched from our warehouse.

Once an order has been dispatched, cancellation may no longer be possible.

We will consider returns or exchanges for products with genuine manufacturing defects.

Issues caused by improper use, washing, handling, or care of the product are not covered.

If you have questions about a return, exchange, refund, or defective product, please contact our Customer Experience Team.

Phone: 07392746311
Email: hey.fyneshyt@gmail.com